Returns and Refunds

Thanks for visiting and supporting us. We appreciate the fact that you like the stuff we do and make. We also want to make sure you have a rewarding experience while exploring and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at www.2hraquarist.com. By placing an order or making a purchase at www.2hraquarist.com, you agree to the terms set forth below along with our Privacy Statement and Terms of Service.

ORDER CANCELLATION, RETURN OR CHANGE

We will try our best to change your order if it has not been processed (i.e being prepared, packed, in transit or delivered).

Do note that your order status may show "not yet shipped", but may already have been processed.

If you change your mind after an order has been processed, you have 2 options:

• Refund less shipping and restocking. We will refund what you paid for the order, minus shipping and a US$10 restocking free.
• Store Credit- in the form of a Gift Card 100% equal in value to your initial product purchase (after discounts, excluding shipping). This is the most popular choice.

100 DAY MONEY-BACK GUARANTEE

The purchase any of the products on our website (www.2hraquarist.com) comes with a 100-day money-back guarantee. If, having used our product and you are not satisfied with it, let us know within 100 days of purchase and we will proceed with a full refund of your original purchase. A credit will automatically be applied to your credit card or original method of payment, usually within 30 days. Feel free to reach us at info@2hraquarist.com for any help or clarification.